be44's Privacy Policy

This Privacy Policy ("Policy") describes in detail our commitments and practices regarding the collection, use, storage, and protection of personal information of users ("you", "user") of the be44 platform ("Platform", "we", "us"). By creating an account or using the Platform, you consent to the terms of this Policy. Your privacy is our highest priority — we never sell your information to third parties.

To ensure safe and smooth service on the be44 platform, we collect the following types of information:

1.1 Information You Provide Directly

Information you voluntarily provide when registering an account or getting in touch with the Platform:

• Full name, date of birth, and gender
• Email address and phone number
• Financial information — your preferred payment method (related to bKash, Nagad, Rocket, Upay, or bank transfer)
• Documents provided for identity verification (national identity card or equivalent)
• Messages or complaints sent to customer support

1.2 Information Collected Automatically

When you use the be44 platform, certain information is collected automatically:

• IP address and device identifier
• Browser type, operating system, and language settings
• Login time, page view history, and navigation patterns on the Platform
• Logs related to transaction history and gaming activity
• Information collected through cookies and similar tracking technologies

be44 uses your personal information only for the following legitimate purposes:

• Account Management: Creating, verifying, and securing your account.
• Service Delivery: Carrying out all activities related to gaming, betting, deposits, and withdrawals.
• Identity Verification: Confirming identity to prevent fraud and verify age (21+).
• Customer Support: Resolving your questions, complaints, and requests.
• Security: Protecting accounts, preventing cyber threats, and maintaining the integrity of the Platform.
• Responsible Gaming: Identifying unusual gaming behavior and providing assistance.
• Communication: Sending policy updates, technical notices, and important notifications.
• Platform Improvement: Analyzing user experience to improve service quality.

be44 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

We work with trusted technology partners for payment processing, identity verification, and cybersecurity. These partners will only receive the information necessary to perform their specific services, and they are required to comply with be44's privacy standards.

3.2 Legal Obligations

If disclosure of information is required as part of a court order, government authority directive, or legal process, be44 may provide information in compliance with the law.

3.3 Platform Protection

If fraud, money laundering, or any other illegal activity is suspected, information may be shared with the relevant authorities. This is in the interest of protecting all users.

The be44 platform uses cookies and similar technologies. These help improve the platform's functionality and make your user experience smoother.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences (such as language settings).
• Analytics Cookies: Used to understand which parts of the Platform are used most — these do not contain personal identifiers.

Most browsers allow you to control or disable cookies. However, disabling essential cookies may affect some functionality of the Platform.

be44 takes industry-standard technical and administrative measures to protect your information:

• SSL/TLS Encryption: All data transferred between the Platform and your device is encrypted.
• Secure Servers: Your information is stored in protected data centers.
• Access Controls: Only authorized staff may access your information, and only for specific reasons.
• Regular Security Audits: Regular audits are conducted to identify and address potential vulnerabilities.
• Two-Factor Authentication: An additional layer of security to prevent unauthorized access to your account.

5.1 Data Retention Period

Your information will be retained while your account is active. Even after account closure, certain information may be retained for a set period as required by legal obligations, dispute resolution, or fraud prevention. Information that is no longer legally required is securely deleted.

be44 believes users should have control over their own information. You have the following rights:

• Right to Access: You may request to know what information we have collected about you.
• Right to Rectification: If any of your information is inaccurate, you may request a correction.
• Right to Erasure: In certain circumstances, you may request that your information be deleted; however, where legal obligations exist, it may not be possible to delete all information.
• Right to Restrict Processing: In some cases, you may request that the processing of your information be limited.
• Right to Opt Out of Marketing: You may stop promotional communications at any time.

To exercise these rights, please contact our support team.

The be44 platform works with payment gateways and game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, or similar organizations. These third parties have their own privacy policies. be44 is not responsible for their data collection and usage practices. You are advised to review the privacy policy of any third-party service before using it.

be44 is a 21+ platform. We do not knowingly collect any information from individuals under the age of 21. If we become aware that information has been collected from a minor, we will promptly delete that information and close the associated account. Parents are advised to monitor their children's online activities.

be44 reserves the right to amend or update this Privacy Policy at any time. For significant changes, we will:

• Publish a clear notice on the Platform.
• Send a notification to your registered email address.
• Include a new effective date in the updated policy.

Continued use of the be44 platform after any changes means you have agreed to the new policy. If you do not agree to the changes, please contact the support team to close your account.

Some service providers' servers may be located outside Bangladesh. In such cases, your information may be transferred internationally. However, be44 ensures that any international transfer is carried out with appropriate safeguards and that the security of your information is maintained in accordance with the standards of this Policy.